"We recently discovered Bel Haven and have made numerous visits to your store the past two months. We were interested in buying a kayak, but even after doing some research on our own, we were still confused. During the course of our visits we have been assisted by numerous employees including Stephen Walters and James Markel. Steve and Jim were very generous with their time, patience, and extensive knowledge. Never did we feel pressured to buy, or that we were being given a sales pitch. This past weekend we again visited Bel Haven for a group excursion with the Outdoor Club of South Jersey. Although there were scores of customers around, we were waited on quickly by friendly staff, were given specific equipment we requested, and were checked on by Jim to ensure all was well.

It's so rare to encounter such a wonderful customer service and we simply wanted to tell you how much we appreciate it. Thanks for the great service and we'll be sure to keep coming back and recommend Bel Haven with the highest regard."

Hi Dave, The kayak arrived here in St. Paul in great shape. It was well packed for the truck line shipment, being wrapped with several layers of bubble wrap and non woven fabric along with extra padding at the bow and stern. Please let your packagers know they did a wonderful job. I have had the kayak out on local lakes twice now in the past week and am very pleased with my purchase. Based on this excellent transaction, I have no hesitation in recommending others consider Internet purchase and long distance shipping of kayaks and other gear from Bel Haven Paddlesports. Thank you again.

-Mark